Zoeken
Alliander.com

Almost time to get started!

It’s not long now until you start your new job at Alliander. We are very happy you are joining us. Welcome!

This page tells you what you need to do before your starting date to make sure you are well prepared when you start your new job. Here you will also find welcome videos, handy guides and practical information about working at Alliander.

If you have been hired via an employment agency, the information about setting your password, the onboarding process and the guides will be of most interest to you.

Recruiter bij Alliander Elisa Huisman

All sorted?

Make sure you have provided us with the following before you start

  • Your account number
  • A copy of your passport or ID card
  • A copy of your diploma/certificate
  • A wage tax statement (‘loonbelastingverklaring’)

If you have not already given us this information, make sure you do so before your first working day in Workday, our HR system. We have already sent your user name and password to the email address we have for you. In the Preboarding Handbook you can read about what you need to do and how this works.

Do you have any questions about this? If so, please send an email to instroom@alliander.com.

Laptop, telephone, tablet

Have we already sent equipment, such as a laptop, telephone and/or tablet, to your home address? If so, remember to bring them with you on your first working day!

Something missing?
If you have not received all the equipment you will need for your work, please contact your manager as soon as possible. 

Are you carrying out a temporary assignment for Alliander? If so, you may not receive a laptop, tablet or telephone from Alliander and in most cases will use your own equipment. Has it been agreed that you will receive devices from us? In that case, from your starting date you can pick up a welcome pack from the IT service desk.

Setting your password

To install your devices, you will need to choose a password. Take a look at our requirements for a strong password

  • Your password must be a minimum of 15 characters long. 
  • Your password must not be on the block list. The block list includes passwords that have become known as a result of previous breaches, as well as predictable, popular and repetitive sequential character strings, such as ‘aaaaaa’ and ‘1234abcd’, the names Liander, Qirion, Firan, ENTRNCE and Alliander, all months and all seasons. 
  • We recommend that you use capital letters, numbers, symbols and other characters, but this is not compulsory. 
  • You may also use spaces in your password. That means you can decide to choose a passphrase. 
  • Make sure that you can remember your password easily, but it would be difficult for another person to guess. It could be something silly, for example, or something that means something special to you. 
  • Make sure that your password is unique and that you do not use the same password anywhere else. 

A few examples of passwords: 

  • “Pineapple has no place on pizza” 
  • “I want a wall-to-wall carpet on my head” 
  • “Itschipsnotfrenchfries” 
Daniel Woldendorp van Alliander

Guides

To help you prepare thoroughly, we have compiled essential guides.

  • Telephone guide 
  • Laptop guide 
  • Tablet guide 
  • BYOD guide 

Onboarding programme

Join the Grid onboarding programme

As a new employee you will follow the Join the Grid onboarding programme, which consists of an introduction day and an e-learning programme. This will tell you about the organisation and outline our challenges in the area of the energy transition.  

Would you like to begin the onboarding programme before you start work? You can! You can follow the ‘Welcome’ and ‘Safety & Security‘ modules before your first working day. And you can also sign up for the introduction day. 

 

Start the e-learning programme 

Register for the introduction day 

Working and living in The Netherlands

  • BRP and BSN

    When you are moving to the Netherlands for longer than 4 months, you will need to register with the Dutch municipality where you are going to live within 5 days of your arrival in the Netherlands. Your details will then be included or updated in the Personal Records Database (BRP).  

    After your registration you will be given a citizen service number (BSN). You need this number for opening a bank account.  

    Read more about registering with a Dutch municipality 

    Read more about the citizen service number 

  • Dutch bank account

    To receive your Alliander salary payment, you need a Dutch bank account. To open a bank account, you have to: 

     

  • Relocation 

    When you don’t live in the Netherlands yet and you are moving from abroad, Alliander can get you in contact with a relocation service to help you with the relocation process. Your recruiter will inform you about the details and the process.  

     The Dutch government also provides a checklist of what you need to arrange before moving to the Netherlands and more information about working in the Netherlands. 

     Checklist moving to the Netherlands 

    More about working in the Netherlands 

  • Work permit

    In case you have to apply for a new residence/work permit, please e-mail your request or questions to your recruiter. Alliander can get you in contact with our partner Executive Relocations.

  • Employer's statement

    Sometimes you need an employer’s statement when you have return to your former home country.  With the employer’s statement you also indicate that you will return to your new home country, where you have a job. 

    You can apply for an employer’s statement via the Service Now portal from the first day of your employment. 

    Please note: This employer’s statement is a different form than what is used in the Netherlands for applying for a mortgage (a so-called NHG model statement). 

Your first day 

  • Contact about your first day 

    A colleague from your team or your manager will contact you to make arrangements about your first day, such as what time you should arrive and where you should report to. Do you have any other questions? About parking, for example, or access to the site? You can also ask these during this conversation.   

  • Contact details for manager 

    The recruiter can provide you with your manager’s contact details.   

  • Other useful contact details 

    Do you have a question for another support department? Here are the telephone numbers for our support departments:  

    IT  
    Do you have a question about your laptop or telephone, for example? Or about logging into the Alliander system? You can contact the IT department on 088 – 1912345 (Monday – Friday, 7 a.m. – 7 p.m.). 

    HR  
    Do you have a question about employment conditions, working via an employment agency or training? You can contact the HR department on 088 – 1912900 (option 2).  

    Facilities  

    Do you have a question about the site where you will be working or your access pass, for example? You can contact the Facilities department on 088 – 1912900 (option 1) or at facilities.services@alliander.com.   

Commuting to and from work 

  • Public transport 

    No more than three weeks after your starting date we will send an NS Business Card to your home address. You can use this for travelling to and from work, and for work purposes.

    Until you have received your NS Business Card, we ask you to pay your travel costs upfront yourself. You may claim these expenses back via the Mobility Concept platform. You can also buy e-tickets in the Mobility Concept app. In this case you do not need to pay the expenses upfront yourself.

    Once you have started work at Alliander, you will receive an email containing your account details and a link to Mobility Concept.

  • Own transport 

    Do you use your own transport (car, bicycle, etc.) for your work and to get to work? If so, you can submit these kilometres afterwards via the Mobility Concept platform.   

    Ask your manager to reserve a parking space for your first day, so that you can park in the visitors’ car park. 

  • Lease car 

    You will receive further information about a lease car from Fleet Support. After this you will receive an email from noreply@macadam.eu so you can order a car from the pool or an email from alliander@arval.nl so you can order a new car (depending on availability in the pool).    

  • Company car 

    Will you be getting a company car? Your manager will order it from the lease company and can provide you with further information about this.   

Dress code 

  • There is no official dress code.  

    There is no official dress code.   

  • Company clothing and safety clothing 

    Company and safety clothing is organised by your manager. It is not possible to order this clothing beforehand as sizes can vary.   

  • Keeping your current telephone number 

    You can bring your mobile telephone number from your previous employer or your private number with you to Alliander. We will then incorporate the number into the Alliander/Odido environment. You will be given an Odido SIM card (3-in-1) and we will link your mobile number to it.

    Do you want to bring your number with you? If so, please send the following details to your manager:

    • The 06 number that you want to keep
    • The current SIM card number
    • Your current mobile provider
    • The expiry date of your contract
    • When you want the Alliander contract to commence

    Your manager will then request this for you from IT via ServiceNow.

Sites 

  • Basisweg, Amsterdam 

    Visiting address 
    Basisweg 10 
    1043 AP Amsterdam  

    Parking 
    We encourage our employees to travel by public transport. If you do drive in by car, there is a car park. You will need to reserve a space to park here. Electric charging points are available in the car park.  

     Will you be driving to work on your first day? If so, ask your manager to reserve a parking space for your first day at work, so that you can park in the visitors’ car park.  

     Bicycle parking 
    You can park your bicycle in the car park.   

     Restaurant 
    You will find the restaurant on the ground floor in the Atrium. You can pay with your debit card.  

     Nursing mothers’ room and prayer room 
    A nursing mothers’ room and a prayer room are available on this site. If you want to use these rooms, you can reserve them via the Facilities Service Point. It is possible to do this from your starting date.   

  • Amsterdam Westpoort

    Visiting address 
    Noordzeeweg 4 
    1043 BM Amsterdam 

    Employee parking

    Parking facilities are available at this site for employees and external visitors, with special facilities for people with disabilities and vehicles carrying the Alliander logo.

    Will you be driving to work on your first day? If so, ask your manager to reserve a parking space for your first day at work, so that you can park in the visitors’ car park.

    Bicycle parking

    There is bicycle parking available. You can also charge your e-bike here.

    Restaurant

    There is a restaurant. You can pay with your debit card.

    Showers

    Showers are available on the first floor.

    Nursing mothers’ room and prayer room

    A nursing mothers’ room and a prayer room are available on this site. If you want to use these rooms, you can reserve them via the Facilities Service Point. It is possible to do this from your starting date.

  • Arnhem Bellevue

    Visiting address 
    Utrechtseweg 68 
    6812 AH Arnhem  

     Employee parking 
    Parking facilities are available at this site for employees and external visitors. There are also charging points for electric cars.   

     Will you be driving to work on your first day? If so, ask your manager to reserve a parking space for your first day at work, so that you can park in the visitors’ car park.  

    Bicycle parking 
    You can park your bicycle on the street side of the building.  

    Restaurant 
    There is a restaurant. You can pay with your debit card.  

     Showers 
     Showers are available on the first floor.  

    Nursing mothers’ room and prayer room 
    A nursing mothers’ room and a prayer room are available on this site. If you want to use these rooms, you can reserve them via the Facilities Service Point. It is possible to do this from your starting date.  

  • Duiven

    Visiting address  
    Dijkgraaf 4 
    6921 RL Duiven  

     Employee parking 
    Parking facilities are available at this site for employees and external visitors. There are also charging points for electric cars.  
    Will you be driving to work on your first day? If so, ask your manager to reserve a parking space for your first day at work, so that you can park in the visitors’ car park. 
    Bicycle parking  
    You can park your bicycle in the bicycle parking area. Use your Alliander access pass to enter the bicycle parking area.  

     Restaurant 
    There is a restaurant. You can pay with your debit card.  

     Showers  
    Showers are available on the ground floor.  

     Nursing mothers’ room and prayer room 
    A nursing mothers’ room and a prayer room are available on this site. If you want to use these rooms, you can reserve them via the Facilities Service Point. It is possible to do this from your starting date.  

Employment conditions 

  • First salary 

    Alliander will pay your salary on the 15th of the month. If the 15th of the month falls at the weekend, it will be paid on the Friday before.   If your employment formalities have not been completed before the first of the month or if you started work after the 10th of the month, you will receive that part of your salary with your salary for the following month.  

  • IEB (Individual Elective Budget) and SE (Sustainable Employability) Budget  

    At Alliander you put together an employment benefits package that suits you. To allow you to do this, each year, in addition to your salary, you will receive a budget of 18% of your gross annual salary. If you are working part-time, the budget will amount to 12.8% of your salary. We call this the Individual Elective Budget (IEB).  

    You can use your IEB to:   

    • receive additional salary each month, by having the IEB paid out monthly  
    • buy extra leave  
    • pay out your holiday pay  
    • supplement your income if you take parental leave  
    • pay for a bicycle or your trade union contribution (with tax benefits)  
    • pay extra money into your pension  

    In addition, you will also receive a Sustainable Employability Budget of €500 per year.  You can use this, for example, to pay for furniture for homeworking that meets occupational health and safety standards, a sports subscription, a course, training programme or workshop, career coaching, activities linked to vitality or development, and much more.  

  • Parental leave  

    Besides the standard leave arrangements, you can also make use of supplementary partner’s leave (following the birth of a child) and parental leave.  
    You can request partner’s and parental leave yourself once you have started work, via the HR and IT Service Portal. 
    If you have also taken partner’s or parental leave for the same child at your previous employer, please include a statement from your previous employer with your application, detailing how many hours you have taken.  

  • Group health insurance  

    As an Alliander employee you can benefit from group health insurance with Zilveren Kruis. You will get a group discount on the premium for supplementary insurance cover and will receive an employer’s contribution of €30 gross per month (based on a full-time employment contract). The group scheme also entitles you to extra physiotherapy treatments free of charge.   

    Do you already have health insurance with Zilveren Kruis? Contact them to ask for the group discount. You can request the employer’s contribution via the intranet once you have started work.  

  • Pension   

    As an Alliander employee your pension will be with ABP. You do not have to register yourself; we will arrange everything for you.  Alliander will pay 70% of your pension contribution.   

    Do you have any questions about your pension? If so, please contact ABP. They can also arrange for the value of any pension you have built up previously to be transferred.   

Certificate of Good Conduct (VOG) and in-depth screening 

  • Applying for a Certificate of Good Conduct (VOG)

    We ask all new Alliander employees to provide a Certificate of Good Conduct (VOG). We will send more information about this to the email address we have for you.  

    There is a charge for applying for a VOG. You can claim these expenses back once you have started work.  

    You can choose to receive your VOG digitally or by post. We prefer a digital VOG, with sustainability, speed and security in mind. Your VOG will be sent to you after you have made your application. For our records we require the original document so that we can check the authenticity features.  

    • If you have opted for a digital VOG, please email this to instroom@alliander.com.  
    • If you have opted for a paper VOG, please send this document (not a copy) by (internal) post to: 
      HR Services 
      Locatiecode: P271 
      Antwoordnummer 4534 
      Postbus 50, 6920 ZX Duiven 
    • If you use the Antwoordnummer (freepost number), you will not need a stamp.   

    Alternatively, you can deliver the VOG to the intray of HR Services (P271) at Bellevue, our office in Arnhem. You will find it on the ground floor at the Facilities and IT Service Desk.  

  • Why is screening necessary?  

    With our social duty and responsibility in mind, at Alliander we maintain a constant focus on excluding, as far as possible, any (unacceptable) risks that could cause a disruption to the energy supply within our society. That is why we ask all new employees to provide a VOG.  

  • Additional screening  

    Certain roles require additional or in-depth screening. The recruiter will contact you if this applies to you and will be able to give you further information about the in-depth screening process.   

Alliander.com